Studio Policies

Your nail and skin health are the foundation of every service at Tati Nails Artistry. All work is performed using a health-first approach grounded in professional assessment, structural safety, and long-term nail integrity.

If Tatiana identifies any condition that may compromise safety—such as infection, inflammation, open wounds, or nail or skin concerns—the service may be paused, adjusted, or rescheduled to protect your health. In these cases, no cancellation or rescheduling fees apply. Medical clearance may be required before continuing service.

This standard allows us to maintain a private, one-on-one studio environment where quality, safety, and consistency are never compromised.

Hands & Cooperation: To ensure precision and safety during detailed work, clients must keep hands relaxed and allow Tatiana to guide finger positioning as needed. Sudden movement may affect service quality or safety.

Phone Use: To maintain precision and efficiency during service, phone use should be limited. A phone holder is available if needed.

Service Confirmation & Pricing: Service details, timing, and pricing are confirmed before the service begins. Any upgrades or changes may require additional time and are subject to availability within the scheduled appointment.

Focus & Environment: Tati Nails Artistry maintains a calm, quiet, and focused environment to support detailed technical work and consistent results.

Children & Pets: To maintain safety and a controlled working environment, pets are not permitted and children are strongly discouraged. If childcare arrangements are not possible, please notify us in advance.

Communication: Clear communication is important for achieving the best results. If anything is unclear regarding your service, please ask before the service begins so expectations can be confirmed.

Checkout & Client Comfort: Checkout is completed with Julio at the front desk. To maintain our health-first environment and prevent contamination during technical services: Food is not permitted during appointments. Only beverages in closed containers are allowed. Clients are welcome to bring their own sealed drink containers. Water may be provided in closed bottles when available.

Appointments at Tati Nails Artistry are reserved exclusively for each client. Due to the preparation time and dedicated scheduling required for our services, the following policies help maintain fairness and schedule availability.

Cancellations & Rescheduling: Appointments may be cancelled or rescheduled at no charge up to 24 hours before the scheduled appointment time. Changes made within 24 hours of the appointment will incur a 30% non-refundable late change fee, charged to the card on file in accordance with the Service Agreement accepted during booking.

No-Shows: Clients who do not attend their appointment without notice will be charged 50% of the scheduled service price using the card on file.

Future Bookings After Late Cancellation or No-Show: Clients who cancel late or miss an appointment may be required to pay a 50% non-refundable deposit to secure future bookings. Deposits may be required at management discretion.

Repeated Late Changes: Repeated late cancellations, reschedules, or missed appointments may result in limited booking availability, mandatory deposits, prepayment requirements, or refusal of future service.

Business Courtesy: If Tati Nails Artistry must reschedule an appointment due to unforeseen circumstances, we will offer priority rebooking assistance. Any courtesy adjustments are provided at business discretion.

0. Realistic Expectations & Progressive Results: Many clients begin services with existing damage, improper structure, or results from previous providers. Because of this, the first appointment is often the beginning of a correction or restoration process rather than a final aesthetic result.

1. Health-First Philosophy: Our services are based on advanced Russian manicure and pedicure techniques focused on structure, hygiene, and long-term nail health. This approach may differ from traditional salon methods and prioritizes integrity and safety over speed.

2. Specialist Standard: All services at Tati Nails Artistry are personally performed by Tatiana. Because of this one-expert model, results achieved in our studio may differ from those performed elsewhere.

4. Client Responsibility & Maintenance: Structured nail services require regular maintenance. Clients are responsible for scheduling follow-up appointments within the recommended time frame. Hard gel overlays are designed for maintenance approximately every 3–4 weeks. Nail extensions require structural correction approximately every 3 weeks.

5. Work from Other Providers: If you return after receiving work from another provider, your nails may require a full reset to restore structure, hygiene, and safety.

7. Booking, Deposits & Payment: Appointments require a valid card on file and may require a deposit. The remaining balance is due at the end of your appointment. We accept card and cash payments. For electronic payments, a 2.5% processing fee may apply.

8. Payment Authorization & Privacy: We respect client privacy and do not routinely require identification for payment or check-in. Clients are responsible for ensuring that the payment method used belongs to them or that they are authorized to use it.

10. Repairs & Adjustments: Our work is designed for durability and structure. Adjustments may be offered within a limited period when concerns relate to application and aftercare was followed. Breakage due to trauma, lifestyle factors, or delayed maintenance is not covered.

11. Photography & Documentation: To ensure quality, consistency, and accurate tracking of nail health and progress, photographs are taken before and after each service as a required part of our process.

12. Security & Studio Environment: For the safety, privacy, and protection of both clients and staff, our studio operates with 24/7 security surveillance. Video recording may occur in treatment and common areas as part of standard safety practices.

By booking and receiving services, clients acknowledge and consent to the following:

Professional Service Understanding: Nail services involve detailed cuticle work, structural product application, and the use of professional tools. Minor sensitivity, temporary redness, or mild discomfort may occasionally occur. Service results and durability depend on individual factors including natural nail condition, lifestyle, daily activities, maintenance timing, and proper aftercare.

Realistic Expectations: Optimal results are typically achieved through consistent maintenance appointments and adherence to professional aftercare recommendations. Nail improvement is often a progressive process rather than a one-visit transformation.

Health Disclosure Responsibility: Clients are responsible for disclosing any relevant health conditions that may affect services, including pregnancy, diabetes, medications, skin conditions, allergies, sensitivities, or recent injuries affecting the hands or feet.

Informed Consent: By proceeding with booking and receiving services, clients confirm they understand the nature of professional nail services, maintenance responsibilities, and consent to professional nail services performed according to Tati Nails Artistry standards.

Tati Nails Artistry operates by appointment only.

Available appointment times are shown in our online booking system and are intentionally structured to reflect the time required for preparation, detailed service execution, sanitation, and recovery between appointments.

Appointment availability is designed to maintain consistent service quality, focus, and client experience. Limited appointments outside standard availability may occasionally be accommodated with prior coordination, depending on service type, schedule structure, and studio capacity.

To maintain service quality and scheduling consistency, walk-ins are not accepted.

Due to the time, preparation, professional expertise, and materials involved in our services, all services are final and refunds are not provided once a service has been completed.

If you experience a concern related to service application, you must contact us within 48 hours so we may evaluate whether an adjustment is appropriate.

Adjustments, if offered, are performed at the sole discretion of Tati Nails Artistry and are intended to address technical concerns related to the original service when aftercare recommendations were followed. Adjustments do not apply to personal preference changes, lifestyle-related wear, missed maintenance, trauma, or services performed elsewhere.

Approval of the service at checkout and completion of payment confirms acceptance of the service results provided.

Clients are responsible for selecting the appropriate service category when booking. Services booked outside recommended maintenance windows or requiring additional corrective work may require service adjustments, additional time, or pricing changes.

To maintain nail health and structural balance, services should be booked within recommended maintenance timeframes. Availability within these windows is not guaranteed and depends on scheduling availability.

Clients are strongly encouraged to book their next appointment at checkout and schedule maintenance at least 1–2 weeks in advance. Requests for short-notice appointments ("rush appointments") may not be available due to the structured time required for detailed services.

For the safety of clients, staff, and business operations, Tati Nails Artistry maintains video monitoring in common and service areas as part of standard operational security practices.

Recordings may be used solely for safety and security, quality control, dispute documentation, and protection of clients, staff, and business property. Recordings are not used for marketing or any unrelated purposes.

By entering the studio, clients acknowledge and consent to this monitoring as part of the studio environment. As a private, appointment-only studio, Tati Nails Artistry reserves the right to refuse or discontinue future services to clients who do not follow studio policies, booking guidelines, or who create operational disruption.

Tati Nails Artistry LLC is committed to the absolute protection of your personal information. Client data collected through our booking system, payment processing, and Secure Client Portal is utilized strictly for operational business purposes, such as appointment scheduling, secure SMS authentication, and service documentation.

We maintain a strict zero-tolerance policy against data sharing and spam. We do not sell, share, or distribute client personal information—including mobile numbers and opt-in consent data—to marketing companies, data brokers, or unrelated third parties under any circumstances.

For comprehensive details, please review our official Privacy Policy and Terms & Conditions.

To protect appointment availability and scheduling integrity, first-time clients are required to place a 50% security deposit based on the base service price to secure their reserved appointment time.

Deposit Terms: Deposit is calculated from the base service price only (add-ons and nail art are not included). Deposit is applied toward the final service total. Processing fees associated with electronic payments are non-refundable.

Cancellation & Rescheduling: Deposits are refundable if cancellation occurs more than 24 hours before the scheduled appointment time (Eastern Time), minus non-refundable electronic processing fees. Within 24 hours of the appointment, deposits become non-refundable. Deposits may be transferred one time only if rescheduled with more than 24 hours notice.

If a required deposit cannot be successfully processed, is declined, or is not received within the requested timeframe, the appointment may be canceled and released. Appointments are considered pending until deposit confirmation is completed.